Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to socialsnowball.io and Social Snowball Holdings, Inc. and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Social Snowball Holdings, Inc. include socialsnowball.io, Social Snowball and socialsnbowball.io. The Social Snowball website is a SAAS site. By using the Social Snowball website, you consent to the data practices described in this statement. Social Snowball Holdings, Inc. as well as any present or future affiliated or related application, website or company (collectively “Social Snowball” or “we”), recognizes the importance of your privacy. This privacy policy tells you what personal information we collect and how we use it. Social Snowball may change this privacy policy from time to time, in its sole discretion, as discussed below. By using or visiting any Social Snowball website, application, product, software, tool, data feed, and/or service (collectively the “Services”), you understand and agree to the terms of this privacy policy.

‍Collection of your Personal Information
‍In order to better provide you with products and services offered on our Site, Social Snowball may collect personally identifiable information, such as your:First and Last NameE-mail AddressPhone NumberIf you purchase Social Snowball's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Social Snowball's public message boards, this information may be collected and used by others.We do not collect any personal information about you unless you voluntarily provide it to us. We ask that you not send us, and you do not disclose, any sensitive personal data (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through our Site or otherwise. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. We will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

‍Use of your Personal Information
‍Social Snowball collects and uses your personal information to operate its website(s) and deliver the services you have requested.Social Snowball may also use your personally identifiable information to inform you of other products or services available from Social Snowball and its affiliates. We may use your personal information: to operate, maintain, and improve the Services; to manage your account, including to communicate with you regarding your account; to respond to your comments and questions and to provide customer service; to send information including technical notices, updates, security alerts, and support and administrative messages; to process payments you make via the Services; and as we believe necessary or appropriate (a) to comply with applicable laws; (b) to comply with lawful requests and legal process, including to respond to requests from public and government authorities; (c) to enforce our privacy policy; and (d) to protect our rights, privacy, safety or property, and/or that of you or others.

‍Sharing Information with Third Parties
‍Social Snowball does not sell, rent or lease its customer lists to third parties.Social Snowball may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Social Snowball, and they are required to maintain the confidentiality of your information.Social Snowball may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Social Snowball or the site; (b) protect and defend the rights or property of Social Snowball; and/or (c) act under exigent circumstances to protect the personal safety of users of Social Snowball, or the public.

‍Privacy Policies of Third Parties
‍This privacy policy does not apply to the privacy practices of third parties that we do not own or control, including but not limited to any third party websites, services, applications, online resources to which this Site may link or otherwise reference (collectively “Third Party Services” or “TPS”) that you may access through the Services. For example, the Services utilize the YouTube API Services as a TPS, and you are agreeing to be bound by the YouTube Terms of Service (https://www.youtube.com/t/terms), Privacy Policy (https://policies.google.com/privacy?hl=en-US), and API Services Terms of Service (https://developers.google.com/youtube/terms/api-services-terms-of-service) when engaging YouTube content and services through the Service. We take no responsibility for the content or privacy practices of any TPS. We encourage you to carefully review the privacy policies of any TPS you access.

‍Tracking User Behavior
‍Social Snowball may keep track of the websites and pages our users visit within Social Snowball, in order to determine what Social Snowball services are the most popular. This data is used to deliver customized content and advertising within Social Snowball to customers whose behavior indicates that they are interested in a particular subject area.

‍Automatically Collected Information
‍Information about your computer hardware and software may be automatically collected by Social Snowball. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Social Snowball website.

‍Security of your Personal Information
‍Social Snowball secures your personal information from unauthorized access, use, or disclosure. Social Snowball uses the following methods for this purpose:SSL ProtocolWhen personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that:(a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

‍Right to Deletion and Opt-Out
‍Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:Delete your personal information from our records; andDirect any service providers to delete your personal information from their records.Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;Debug to identify and repair errors that impair existing intended functionality;Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;Comply with the California Electronic Communications Privacy Act;Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;Comply with an existing legal obligation; or Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

You may contact us anytime to opt-out of: (i) direct marketing communications; (ii) our collection of sensitive personal data; (iii) any new processing of your personal data that we may carry out beyond the original purpose; or (iv) the transfer of your personal data outside the EEA. Please note that your use of some of the Services may be ineffective upon opt-out. You may also: (A) access the data we hold about you at any time via your account or by contacting us directly; (B) update or correct any inaccuracies in your personal data by contacting us; (C) move your data to other service provider; (D) in certain situations, for example when the data we hold about you is no longer relevant or is incorrect, you can request that we erase your data. You may contact us at privacy@socialsnowball.io for any other questions you may have about your personally identifiable information and our use of it.‍

‍Children Under Thirteen
‍Social Snowball does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. In the event that we learn that we have collected any personal information from a user under the age of 13, we will attempt to identify and delete that information from our database.

‍Disconnecting your Social Snowball Account from Third Party Websites
‍You will be able to connect your Social Snowball account to third party accounts. BY CONNECTING YOUR SOCIAL SNOWBALL ACCOUNT TO YOUR THIRD PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THIS FEATURE. You maydisconnect your account from a third party account at any time. Users may disconnect their Social Snowball account from their Shopify account by uninstalling Social Snowball from their store in the "apps" section of their Shopify dashboard.

‍E-mail Communications
‍From time to time, Social Snowball may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.If you would like to stop receiving marketing or promotional communications via email from Social Snowball, you may opt out of such communications by clicking on the UNSUBSCRIBE button.

‍External Data Storage Sites
‍We may store your data on servers provided by third party hosting vendors with whom we have contracted.

‍Changes to this Statement
‍Social Snowball reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your:(a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

‍California Privacy Rights
The California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act (collectively, “California Law”), grants certain rights to California residents to know about, collect, or delete the personal information that we have collected about them, to opt-out of the sale or sharing of their personal information by us to a third party, and not to be discriminated against for exercising these rights.California residents have the right to know what personal information Social Snowball collected, used, disclosed, and shared, and sold about them, including the categories of personal information, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom Social Snowball discloses personal information, and the specific pieces of personal information Social Snowball has collected about you, within the preceding 12 months. Once we receive your request and confirm your identity and California resident status, we will disclose to you the information that we have collected about you, as required by California Law.  Please note that we are only required to honor requests to know twice in a 12-month period.California residents have the right to request the deletion of their personal information that we collect or maintain. Once we receive your request and confirm your identity and California resident status, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies. Such exceptions include, but are not limited to, when the personal information is necessary to complete a transaction or provide goods or services to you, detect security incidents, comply with the law, and for internal uses reasonably aligned with your expectations.California residents have the right to request the correction of inaccuracies in their personal information, taking into account the nature of the personal information and the purposes for which Social Snowball processes it.  Once we receive your request and confirm your identity and California resident status, we will use commercially reasonable efforts to correct inaccurate personal information in our records. California residents have the right to opt-out of the selling or sharing of their personal information, which can be done by following the directions below.  California law requires us to identify, for the 12-month period prior to the date of this Privacy Policy, what information Social Snowball has “sold” or “shared” about you, and you have a right to opt-out of such sale or sharing. In addition, and as set forth below, California Law requires us to identify, for the 12-month period prior to the date of this Privacy Policy, what information we may have “sold” or “shared” about you. For the 12-month period prior to the date of this Privacy Policy, Social Snowball has not sold any personal information about its customers. For the 12-month period prior to the date of this Privacy Policy, Social Snowball has only shared personal information about its customers as described above.California Residents have the right not to receive discriminatory treatment if and when they exercise their rights to know, delete, correct, or opt-out under California Law.This means Social Snowball cannot, for example:deny goods or services to you; charge different prices or rates for goods or services, including through the use of discounts or other benefits or by imposing penalties; provide a different level or quality of goods or services to you; or suggest that you will receive a different price or rate for goods or services or a different level or quality of goods or services.Please note that we may charge a different price or rate or provide a different level or quality of goods and/or services to you, if that difference is reasonably related to the value provided to you by your personal information.In order to exercise your “knowledge”, “deletion”, “correction”, and/or “opt-out” rights, you may submit a request as provided in the Contact Us” section below.  We will endeavor to honor such requests unless such a request conflicts with certain lawful exemptions under California’s consumer privacy law.  We may also verify your status as a California resident. We aim to respond to a verifiable request within 45 days of its receipt. If we need more time to respond to your request (up to 45 additional days), we will inform you in writing.We will retain your information for no longer than is reasonably necessary to provide your services, comply with our legal obligations, resolve disputes, and enforce our agreements.  We retain your personal information for the period you are actively using our services plus six (6) years.California- Direct Marketing InformationUnder California Civil Code Section 1798.83 (the "Shine The Light" law), customers who are California residents and have a relationship with Social Snowball primarily for personal, family, or household purposes are entitled to receive, upon request and free of charge, information about the personal information (if any) we disclosed to third parties for their direct marketing purposes in the prior calendar year. This information may be requested once a year. If applicable, this information will include a list of the categories of personal information that was shared and the names and addresses of the third parties that received the information. If you are a California resident and want to make a request for this information, please submit your request as provided in the Contact Us” section below (please reference the "Shine The Light Law" in your email or letter).Privacy Policy for California Residents Under California Civil Code Section 1789.3, California users are entitled to the following consumer notice: If you have a question or complaint regarding the websites, please see the “Contact Us” section below for where to send such questions or complaints.

‍Contact Information
‍Social Snowball welcomes your questions or comments regarding this Statement of Privacy. If you believe that Social Snowball has not adhered to this Statement, please contact Social Snowball at:
Social Snowball Holdings, INC.
1300 S Miami Ave Unit 5305
Miami, Florida 33130
Email Address: privacy@socialsnowball.io

‍Effective as of June 17, 2024